Front Desk Digital Employee
COMMERCIALMaya by JBRH
A front desk designed to operate.
Maya by JBRH is a physical and digital front-desk system for reception, visitors, appointments, conversations and front-office workflows. It is built and operated by JBRH Digital Solutions.
Maya Device · front-desk screen
What Maya handles
Front-desk operations, not a generic chatbot.
Maya's public boundary is front-desk work: device-led interaction and controlled front-office workflows.
- ReceptionGreeting people at the desk and working out what they need.
- VisitorsHandling arrivals and visitor requests at the front desk.
- AppointmentsAppointment requests and check-in at the desk.
- Calls and messagesFront-desk calls and messages, in one place.
- Front-office workflowsThe routine steps a reception team repeats every day.
- Human escalationA person is brought in whenever the situation needs one.
Example front-desk workflow
Routine work handled. People involved when it matters.
- Visitor or callerSomeone arrives at the desk, calls or sends a message.
- MayaThe request is received by the front-desk system.
- Understand the requestAppointment, check-in, billing question or general enquiry.
- Handle the routine workflowStandard front-office steps run without a queue.
- Route or escalate when requiredAnything outside the routine goes to the right person.
Where Maya fits
Each JBRH product has its own job. Maya stays at the front desk.
- Front-desk and reception workMaya by JBRHMAYA
- Business growth, prospecting and salesHandled by Connect by JBRH, not MayaCONNECT
- Radiology and clinical imagingHandled by Agent TOBO by JBRH, not MayaAGENT TOBO
Official product website
The full Maya story lives at MayaByJBRH.com.
This page is JBRH Digital Solutions' overview. Product details, device information and enquiries are on the official Maya website.